NEW Operating Schedule! Please Make an APPOINTMENT
About Us
High-Tech Mom & Pop
Who do you TRUST… to sell you the right vacuum cleaner or accessories? Better yet - to FIX your vac properly when it’s time for routine maintenance or repair?
Maybe you should talk to us?! Meet Owner/Operators, John & Rachel... Certified vacuum technicians and skilled salespeople who have achieved over TWENTY YEARS years running this 70+ year-old, 3rd generation business!
NEW LOCATION in Shrewsbury (since June 2018)
Nobody beats the value-filled experience you get with our friendly, family team...
We've always sold the BEST vacuums available on the market - that work amazingly - and we KEEP them working! You'll appreciate the personalized and honest guidance, advanced repair skills and friendly service we always provide our customers. You'll feel at ease in our clean and lovely little shop, in SHREWSBURY, NJ!
But…if you’re not nearby (or if we’re closed right now) please enjoy the fun and educational resources on this website!
History
This is no fly-by-night operation! Queen Vacuum (originally "Graman's Vacuum" of Red Bank, and also "Monmouth Vacuum" of Neptune City) has a rich, 65+ year history and a bright future! Proudly serving Monmouth County, NJ and beyond!
Yes indeed - we used to have TWO stores (each, a landmark business, rescued from extinction) that we ran simultaneously for a few years! But since 2018, we have consolidated our old locations into this new SINGLE, centrally-located storefront!
Today as always, you can count on Queen Vacuum to “serve your modern-day needs the good old-fashioned way!” Visit today!
NEW Operating Schedule! (starting 12/2024)
WHAT is changing – WHY – and what’s in it for YOU?!
We're moving toward a NEW, APPOINTMENT-BASED system while continuing with our "concentrated" work week that creates optimized blocks of time for tackling each of the unique, highly personalized services we provide. What’s really NEW is that our open days will change slightly each month. Let’s look at how we’re using this system to create the most comfortable, cost-effective and value-filled experience for everyone!
We are a true “Mom & Pop” retail shop. And we are more like a boutique than a “big-box.” Why? Because our sales are facilitated by highly skilled and personalized SERVICE! (Vacuum therapists, perhaps?) And of course, we classify in the traditional sense of service as vacuum repair technicians (doctors!) as well. Form follows function, right? Therefore, please utilize our appointment system like you would any other service provider. It’ll help us take better care of you!
So, what’s in it for YOU?
With less random overlap of patrons, you’ll enjoy a more relaxed and *focused* time while we help you shop for a new vacuum or related supplies and accessories, or discuss the repair of your old vacuum and train you on proper usage and care.
Scheduled appointments also create opportunities for us to do some repair services while you wait!
For more complex and time-intensive repairs that usually need special order parts, it's best to tackle them on “closed days” so we can work without interruptions (and no longer until midnight!) The same applies to tasks like accounting, inventory management, managing our YouTube channel and website, and other important behind-the-scenes work. We also use these “Non-Retail” days to set up service calls for customers with built-in central vacuum systems!
Precious TIME and BONUS Benefits!
Ultimately, while it may seem unconventional, adjusting the "shop days" slightly each month presents customers with fresh opportunities to visit, in contrast to the scheduling conflicts many experienced previously.
This approach also allows us to connect with our faith, take part in special occasions, and tackle important family issues that we’ve often been forced to miss with our old, rigid schedule.
Let’s face it….there aren’t many businesses who DO what we do… and there are only the TWO of us here to serve thousands of you LOL! We are committed to continue providing the high-quality and incredibly personalized service we’ve become known for…. So, we THANK YOU for your flexibility and loyalty as we continually evolve the operation of our special little vacuum shop. We hope you find our new system more convenient and value-filled in the long run - and we can’t wait to see you soon!
We hope you all afford yourselves the same opportunity to work smarter and LIVE your lives to the fullest too!
