HAPPY THANKSGIVING! We open again Monday, 12/2/24
HAPPY THANKSGIVING! We open again Monday, 12/2/24
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Who do you TRUST… to sell you the right vacuum cleaner or accessories? Better yet - to FIX your vac properly when it’s time for routine maintenance or repair?
Maybe you should talk to us?! Meet Owner/Operators, John & Rachel... Certified vacuum technicians and skilled salespeople who have achieved over TWENTY YEARS years running this 70+ year-old, 3rd generation business!
Nobody beats the value-filled experience you get with our friendly, family team...
We've always sold the BEST vacuums available on the market - that work amazingly - and we KEEP them working! You'll appreciate the personalized and honest guidance, advanced repair skills and friendly service we always provide our customers. You'll feel at ease in our clean and lovely little shop, in SHREWSBURY, NJ!
But…if you’re not nearby (or if we’re closed right now) please enjoy the fun and educational resources on this website!
This is no fly-by-night operation! Queen Vacuum (originally "Graman's Vacuum" of Red Bank, and also "Monmouth Vacuum" of Neptune City) has a rich, 65+ year history and a bright future! Proudly serving Monmouth County, NJ and beyond!
Yes indeed - we used to have TWO stores (each, a landmark business, rescued from extinction) that we ran simultaneously for a few years! But since 2018, we have consolidated our old locations into this new SINGLE, centrally-located storefront!
Today as always, you can count on Queen Vacuum to “serve your modern-day needs the good old-fashioned way!” Visit today!
We're moving toward a NEW, APPOINTMENT-BASED system while continuing with our "concentrated" work week that creates optimized blocks of time for tackling each of the unique, highly personalized services we provide. What’s really NEW is that our open days will change slightly each month. Let’s look at how we’re using this system to create the most comfortable, cost-effective and value-filled experience for everyone!
We are a true “Mom & Pop” retail shop. And we are more like a boutique than a “big-box.” Why? Because our sales are facilitated by highly skilled and personalized SERVICE! (Vacuum therapists, perhaps?) And of course, we classify in the traditional sense of service as vacuum repair technicians (doctors!) as well. Form follows function, right? Therefore, please utilize our appointment system like you would any other service provider. It’ll help us take better care of you!
With less random overlap of patrons, you’ll enjoy a more relaxed and *focused* time while we help you shop for a new vacuum or related supplies and accessories, or discuss the repair of your old vacuum and train you on proper usage and care.
Scheduled appointments also create opportunities for us to do some repair services while you wait!
For more complex and time-intensive repairs that usually need special order parts, it's best to tackle them on “closed days” so we can work without interruptions (and no longer until midnight!) The same applies to tasks like accounting, inventory management, managing our YouTube channel and website, and other important behind-the-scenes work. We also use these “Non-Retail” days to set up service calls for customers with built-in central vacuum systems!
Ultimately, while it may seem unconventional, adjusting the "shop days" slightly each month presents customers with fresh opportunities to visit, in contrast to the scheduling conflicts many experienced previously.
This approach also allows us to connect with our faith, take part in special occasions, and tackle important family issues that we’ve often been forced to miss with our old, rigid schedule.
Let’s face it….there aren’t many businesses who DO what we do… and there are only the TWO of us here to serve thousands of you LOL! We are committed to continue providing the high-quality and incredibly personalized service we’ve become known for…. So, we THANK YOU for your flexibility and loyalty as we continually evolve the operation of our special little vacuum shop. We hope you find our new system more convenient and value-filled in the long run - and we can’t wait to see you soon!
We hope you all afford yourselves the same opportunity to work smarter and LIVE your lives to the fullest too!
Meet Rachel (one of our Co-Owners) and take a quick spin around our store and beautiful , boutique-style showroom! Get familiar with HOW to get here, as well as the great products we carry. We can't wait to meet you for real - so stop in and see for yourself soon!
" Everything about my experience with Queen Vacuum was truly exceptional...
I went there to try vacuums...and was greeted by Rachel who took the time to explain various options, show me the differences, and help me decide - there was no hard sell. Once I had chosen, she...set it up and showed me all the features! I never thought I would love a vacuum more than my old one, but this one is amazing! I will never go anywhere else. Amazingly friendly and knowledgeable service!!:
"This store is an amazing find. Instead of a huge cooperation, this is a family run store that consistently demonstrates the values of hard work, honesty, integrity and value. I have always been treated fairly and respectfully by the staff and owner and I find their work to be done efficiently and effectively. I wish all stores were as we'll run as this one! I highly recommend them."
"Super nice people, lots of choices at various price points. I buy everything from my vacuum to vacuum bags there. Furthermore, they repair all sorts of things! ...Old fashioned good service by a family-owned business."
"WOW!!!! I never thought a "vacuum store" could be so cool OR professional! Very nice job online, and certainly in the store...I really underestimated your operation. Thank you for everything!"
"I am always impressed by the great customer service. The Deckers are not only friendly and helpful, they are knowledgeable about their products. When I have repairs on a commercial vacuum that gets a ton of use at my child care center, I know I will always get an honest answer when I ask…is it worth fixing?”
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